Enabling the Microsoft 365 Integration in SELMA lets your organisation’s users’ use their Microsoft mailbox for emailing directly in SELMA. As such, emails sent from within SELMA are stored in the mailbox’s ‘sent’ folder as well (and replies will go to the user’s inbox). Note: The below instructions serve as a guide only – please …
Tag: email
Communication Templates
Navigate to Settings (Cog) -> Communication Templates The most effective way of using comms in SELMA is to create templates. You can create templates for Emails, Email Attachments and Text Messages. Templates are managed in sections on the comms grid where you can create, search edit, preview or delete – To create a new template, …