Access Communication Templates – > Settings
![](https://wiki.selmasis.com/wp-content/uploads/2024/02/word-image-1131-1.png)
Click on ‘New’ and select Text Template –
![A screenshot of a chat
Description automatically generated](https://wiki.selmasis.com/wp-content/uploads/2024/02/a-screenshot-of-a-chat-description-automatically.png)
Complete the relevant template details –
![](https://wiki.selmasis.com/wp-content/uploads/2024/02/word-image-1131-3.png)
There are various merge fields available that you can insert into the text template. These fields will be populated with the corresponding information you have saved in SELMA
![](https://wiki.selmasis.com/wp-content/uploads/2024/02/word-image-1131-4.png)
Once you have completed your template click on Create. The template is stored in grid format under the relevant section –
![](https://wiki.selmasis.com/wp-content/uploads/2024/02/word-image-1131-5.png)